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We invest in customer experience!

We are launching the new Nordic Support Center and taking customer care to the next level!

Using automation to maximize workflow efficiency ads to the benefits:

  • Automating workflows
  • Additional resources
  • Nordic collaboration
  • Higher availability
  • SLA capabilities

Please register a new user in our system here. This enables you to easily keep track of you tickets in one place.
Email will no longer be prioritized and eventually closed down for support ticketing. Click to register a new support case:

After registering the ticket you will be able to communicate via the email you receive from our system or by logging in. It is your choice.

To benefit from our Nordic organisation the default language is English. All our resources are located in the Nordics to provide local language when needed. However registering your ticket in English will ensure that any of our resources will be able to assist you.

We are looking forward to improving your customer experience!

If you have any issues or input – please do not hesitate to contact us. 

Sincerely,

Best of Breed
Nordic Support Team

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New PaperCut pricing model

Whats new?
The New pricing model is only based on device count & capability

  • No more user pricing

  • Unlimited users allowed for base license

  • Unlimited advanced client

  • Unlimited desktip widget

  • Only two license types – commercial and education/government

  • Unlimited site servers included in all licenses

Important notices
After 01.04.2019 all our offers for Papercut MF solution will be based on the new pricing model. We would also like to mention that all open Papercut MF offers with the old, user based pricing model are only valid until 30.04.2019 unless otherwise stated.

 

Maintenance & support
Flexible maintenance model can be purchased for 1, 2, 3, 4 and 5 years and 1 month for maintenance alignment.

 

Existing customers
All existing customers will be automatically converted to the new license model when they do license changes. It is possible to do this by purchasing unlimited user upgrade with nominal cost, or without a cost by purchasing additional M&S or embedded licenses.